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| Article number: kb-12|
|Q. cPanel Login Problems|
Having problems logging into cPanel?
If you trying to log into cPanel via http://www.yourdomain.com/cpanel and are
getting "404 Errors" or "Page not found" errors, it could be because:
Your domain name changes have not taken affect yet. (You changed your name
servers with your domain name registrar but have not waited the recommended
24-72 hour period before the changes have taken affect.)
If this is the case, consider logging via the IP address given to you in your
Welcome e-mail. After locating this, go to:
That didn't work? Try the following:
Close all your open browser windows and open a brand new one and try going to
http://www.yourdomain.com/cpanel once more and see if it loads. If it still
doesn't show, consider re-booting your computer and trying it once more.
Still didn't work?
Check to see if you are running any software firewalls that might be blocking
ports 2083 or 2082. Sometimes offices have a main firewall that blocks out these
ports. If this is the case, you may talk to your office's network administrator
about opening these ports otherwise, you should be able to log in at home.
If you cannot access it from home (or know that your office does not have any
firewalls operating), contact your ISP inquiring about blocked ports on ports
2082, 2083, 2086, and 2087.
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